Terms of sale

These terms apply to orders placed on mopsmith.in. [Legal entity name, address and GSTIN to be inserted.]

Prices

Prices are in Indian rupees and include all taxes. The SwiftEasy Mop is ₹1,649 at launch against a maximum retail price of ₹2,349. Delivery is free across India.

Orders and payment

An order is confirmed when Razorpay reports the payment as captured and you receive a confirmation email. If a payment is captured but the order cannot be recorded, we honour the order or refund the payment in full.

Delivery, cancellation and returns

Orders are dispatched within 2 working days. Metro cities usually receive the parcel in 2 to 4 days after dispatch, the rest of India in 4 to 7 days. You get a tracking link by email when it ships.

You can cancel within 12 hours of ordering, as long as the order has not been dispatched. Write to care@mopsmith.in with your order number and the refund goes back to the original payment method within 5 to 7 working days.

Return within 7 days of delivery if the mop is unused and in its original box. We arrange the pickup. Once it reaches us, the refund goes to the original payment method within 5 to 7 working days.

Warranty

One-year warranty against manufacturing defects from the date of delivery. It does not cover wear from normal use, misuse or damage from heat. Keep the box and your invoice.

Contact

care@mopsmith.in